This story continues (and perhaps even concludes) the saga that began on March 20 [here are parts one, two and three of that story] and continued with the most recent FIOS outage here, here, and here.
About 6:30 yesterday evening, a bucket truck and two splicing vans arrived! I spoke with one of the crew guys. He said they were actually going to replace the cable.
At the height of the action, around 8:30 PM, there were two reel trucks and another bucket; a total of six vehicles.
From a cursory drive-by, it looks like they’ve done the job right. I hope. I’ll take a more careful look today.
Last night around 10:00 PM we had dial tone and Internet connectivity on our FIOS line.
Technorati Tags: CustomerService, fiberoptics, FIOS, FTTH, Verizon
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