!@#$%^&*()!@#$%^&*()!@#$%^&*()!@#$%^&*()!@#$%^&*()!@#$%^&*() ------------------------------------------------------------ SMART Letter #17 - March 1, 1999 The brains behind The Stupid Network Copyright 1999 by David S. Isenberg isen@isen.com -- http://www.isen.com/ -- 1-888-isen-com ------------------------------------------------------------ !@#$%^&*()!@#$%^&*()!@#$%^&*()!@#$%^&*()!@#$%^&*()!@#$%^&*() CONTENTS: > News I Missed: Supreme Court neuters CLEC entry strategy > Lead Essay: Is QoS Necessary? AT&T Researcher finds KISS > Quote of Note: Kevin Werbach > Roles of a 'sultant > Quote of Note: Ted Turner > Conferences on My Calendar, Copyright Notice, Administrivia ------- NEWS I MISSED: SUPREME COURT NEUTERS CLEC ENTRY STRATEGY. By David S. Isenberg The U.S. Supreme Court has gutted the Baby Bells' 1996 Telecom Act obligation to sell unbundled network elements (UNE) to Competitive Local Exchange Carriers (CLECs). Resale used to be the linchpin of most CLECs' strategy when they expand into new territory. Now the strategy is on shaky legs. The Court's decision makes resale, in the words of Justice Scalia's majority opinion, "largely academic." Skimming headlines, I missed critical details of the Court's January 25 decision, which was widely reported to affirm the FCC's role in defining the terms of the Telecom Act. Fortunately, SMART People like Bruce Kushnick are on the case! (Also, see the Wall Street Journal, Feb. 12, 1999, "Established Local-Phone Firms Use Ruling's Fine Print to Foil Upstarts," by Kathy Chen.) I spent the weekend reading, and rereading the fine print of the Court's opinion, and here's what I *think* it says: The Court did, indeed, affirm the FCC's role. But in the same pen stroke it also "vacated" Rule 319 of the Telecom Act, which defines the minimum set of UNE. The crucial language from the Telecom Act is in 251(d)(2) "In determining what network elements should be made available . . . [the FCC] should consider whether . . . (B) the failure to provide such network elements would impair the ability of [a CLEC] to provide the services that it seeks to offer." The Court's opinion hinges on the use of "impair" above, and on the fact that some UNEs might be available from other sources than the RBOC. It says that the FCC was unreasonable when it said that "delay and higher costs for new entrants" was impairment. It said that the FCC "cannot blind itself to the availability of elements outside the incumbent's network." With this suggestion - that CLECs are not impaired if they can get network elements from sources other than the RBOC - the Court's then "vacates" rule 319. I think that means it sends 319 back to lower courts for more interpretation. It is as if the Court said, "Your ability to get from point A to point B isn't impaired by lack of a whole car. After all, you can get an engine, tires, etc., on the open market. The extra time and cost for you to build the car from parts isn't 'impairment'." Yeah, right. The overall intent of the Telecom Act, to open up local markets to competition, has been set back! Incumbent LECs seem to agree. On February 4, Hyperion, a small CLEC was set to begin service in the Maryland market, but Bell Atlantic would not sign an interconnection agreement making it possible. Nextlink's pending pact with GTE is also stalled. Kathy Chen points these out in her WSJ, Feb 12, 1999, article on the Supreme Court decision. All but the deepest-pocketed CLECs depend upon resale to open new markets. Customer acquisition is a gradual process, so a new network in a new territory is guaranteed to lose money until a critical mass of customers has been recruited. CLECs use resale to do this. If the current situation endures, only the big, rich, facility-building giants will be able to enter local markets. Score a big one for the Supercarrier scenario. [In Justice Scalia's words, "The Telecommunications Act . . . [is] a model of ambiguity or indeed even self-contradiction." Furthermore, several SMARTer People than myself jumped all over one of my previous "insights" into the Telecom Act. Mine ain't the final word, not by a long shot! Please lemme know alternate views to the above . . . read the Court opinion yourself (great fun) at http://supct.law.cornell.edu/supct/html/97-826.ZO.html ] ------- IS QUALITY OF SERVICE NECESSARY? AT&T drives to control net via technology but AT&T Labs researcher finds simpler is better. By David S. Isenberg Box: [Simply adding bandwidth could turn out to be the cheapest approach.] AT&T carries the burdens of incumbency in a world exploding with disruptive technology. My concept of a Stupid Network tries to explain the disruptions that telcos must face, but AT&T still doesn't seem to get it. Recently Dan Sheinbein, AT&T's vice president of network architecture & development, told the Star-Ledger (Newark, NJ) that the Stupid Network has "not been a particularly active area of discussion" at AT&T lately. Even more recently, Sheinbein told me, "On balance, AT&T's network is getting smarter." To me, the Stupid Network - the dumb transport component of people's applications, designed simply to "deliver the bits, stupid" - is a consequence of the new abundance created by technology's headlong spurt. It's enabled by the Internet Protocol (IP). (See http://isen.com/ for details.) AT&T Chairman Mike Armstrong says he's embraced IP, but his strategy is clearly "intelligent." He says that if AT&T controls the interfaces, specifications, protocols, standards and platforms of the network, it can weave them into a set of seamless services. If AT&T could pull this off, it would be able to hold back the rising tide of commoditization and reglue the delaminating value proposition. But to do that, somehow Armstrong would have to get AT&T back into the equipment game, stamp out IP, and repeal Moore's law. THE APPARENT NEED FOR QUALITY OF SERVICE At the edge of Armstrong's awareness, AT&T Labs mathematician Andrew Odlyzko is researching the economics of networks. He is no Stupid Network ideologue. In fact, he used to believe that the Internet needed such "intelligent" complications as Quality of Service (QoS) and differential pricing. Both of these make networks treat different kinds of data differently. But now Odlyzko's research has led him to the conclusion that simpler is better. Odlyzko, who came to Bell Labs Research 23 years ago straight from his MIT doctorate, has convinced himself that simply adding bandwidth could "turn out to be the cheapest approach when one considers the costs of QoS solutions for the entire information technologies industry." Internet telephony, introduced in 1995, made the apparent need for QoS acute. Until then, Internet traffic consisted of email and file transfers, and then web page information. For these applications, fast transmission is nice, but delays do not make them unusable. Not so with Internet telephony - people just can't have conversations when there's more than a few hundred milliseconds of delay. Differential pricing is the first cousin of QoS. If you have different levels of service, you need some motivation for people to use the lower-grade service. Otherwise, the argument goes, people will always use the best service whether they need to or not. But now Odlyzko thinks that even simple QoS schemes may be too complex. Two years ago, he proposed a very simple QoS plan. It used only differential pricing. He called it Paris Metro Pricing (PMP), after the Parisian subway system of letting people who pay more ride in "first class" cars. These cars are physically identical, but less crowded only because they cost more. In Odlyzko's vision, a PMP Internet would have two identical, parallel channels, and one would be designated "first class." It would cost more, so it'd have less traffic and provide better service. But Odlyzko now says that administering parallel channels would add more complexity than users or service providers desire. 100 LANE HIGHWAY, A FEW FAST CARS Lightly loaded networks don't need QoS. They're adequate even for Internet telephony. Odlyzko found that on most data nets, traffic is surprisingly light. (His analogy for the typical corporate Intranet is "a 100-lane highway [for] a few fast cars.") Also, he says, other work showed only 40% of Internet congestion is due to transmission bottlenecks, and only a very few choke points are to blame. As intelligence migrates to the edges of the Internet, so does network administration, Odlyzko says, "where it is wastefully duplicated," at great expense because it requires human expertise. He concludes that, "The complexity of the entire Internet is so great, that the greatest imperative should be to keep the system as simple as possible. The costs of QoS or pricing schemes are high, and should be avoided . . . we should seek the simplest scheme that works . . . " And that simplest scheme, Odlyzko says, involves flat rate pricing and over-provisioned, lightly loaded networks with a single grade of best-effort service. This scheme takes advantage of rapidly improving routing and transmission technologies, and it doesn't mess with any of the properties that made the Internet great. But it'll be a hard one for AT&T to control. [The article above appeared as Intelligence at the Edge #7, which is Isenberg's monthly column in America's Network, on March 1, 1999. Odlyzko's work can be found at http://www.research.att.com/~amo/. Isenberg (http://isen.com/) thanks Jock Gill (http://www.penfield-gill.com) for comments on an earlier draft. Copyright 1999 Advanstar.] ------- QUOTE OF NOTE: KEVIN WERBACH "@Home, cable operators and AT&T claim that they need the vertically integrated access model to recoup their infrastructure investment [e.g., in modernizing the TCI network - David I] . . . they see an opportunity to build an integrated applications suite on top of the coaxial cable pipe. . . . The trouble with this vision is that it's not the Internet. . . . it leaves little room or incentive for third parties to develop innovative applications and services on that platform . . . unplanned innovations . . . will be less likely in [this] integrated world . . . " From "The Architecture of Internet 2.0" by Kevin Werbach in Release 1.0, February 19, 1999. ------- ROLES OF A 'SULTANT: A SMART Person, name withheld by request, 'sulting for a large non-North American telecom equipment manufacturer, comments on the various roles of the 'sultant. " . . . It's not that one can not express an opinion [on my current 'sulting job], we are quite free to do so. The corporation prides itself on our open dialogue and consensus building processes. . . . Consensus building usually entails lengthy and spirited discussion until everyone finally agrees with the boss and/or the recommendation from Headquarters." The same SMART Person then offers: Scapesultant - A Consultant who is hired because he agrees with (and will document support for) a specific plan or decision (usually already in progress or committed) in order that if/when it all goes wrong, management has someone to blame. Exprosultant - A Prosultant who is seen as Insultant, and is then encouraged to join the other Consultants, or the ranks of the unemployed. [This is subtly distinct from Exultant - somebody who, finally released from the degradation of employment without emotional alignment, becomes ecstatic. - David I] [Prosultant and Prosulting are service marks of isen.com, inc. If you'd like to call yourself a Prosultant, I'll give you a no- charge, no-expiration license to do so, see isen.com/prosultant.html. All the other neologistic tomfoolery is in the public domain, as far as I know. - David I] ------- QUOTE OF NOTE: TED TURNER "I was sitting next to the president of Poland yesterday at dinner -- he makes two thousand dollars a month! So I asked him how he gets by on so little. And he says, Well, I just keep looking at the president of Romania -- he only makes four hundred dollars a month." Ted Turner at World Economic Forum, Davos Switzerland, quoted by Tony Perkins' Red Eye, Feb 3, 1999. ------- CONFERENCES ON MY CALENDAR GBN PRESENTS . . . "Incumbency, Intelligence, Innovation and Internet Telephony," by David S. Isenberg, Principal Prosultant(sm), isen.com, inc., March 24, 1999, Emeryville CA, for more information contact GBN at 510-547-6822 or email nmurphy@gbn.org. ------- COPYRIGHT NOTICE: Redistribution of this document, or any part of it, is permitted for non-commercial purposes, provided that the two lines below are reproduced with it: Copyright 1999 by David S. Isenberg isen@isen.com -- http://www.isen.com/ -- 1-888-isen-com ------- [to subscribe to the SMART list, please send a brief, PERSONAL statement to isen@isen.com (put "SMART" in the Subject field) saying who you are, what you do, maybe who you work for, maybe how you see your work connecting to mine, and why you are interested in joining the SMART List.] [to unsubscribe to the SMART List, send a brief unsubscribe message to isen@isen.com] [for past SMART Letters, see http://www.isen.com/archives/index.html] ------- *--------------------isen.com----------------------* David S. Isenberg isen@isen.com isen.com, inc. http://www.isen.com/ 18 South Wickom Drive 888-isen-com (anytime) Westfield NJ 07090 USA 908-875-0772 (direct line) 908-654-0772 (home) *--------------------isen.com----------------------* -- Technology Analysis and Strategy -- Rethinking the value of networks in an era of abundant infrastructure. *--------------------isen.com----------------------*
Date last modified: 18 April 99