Wednesday, April 27, 2005
Kudos to Apple's Service Organization!
On my last road trip my Mac Powerbook G4's CD drive gave up. This was particularly distressing, as my travels included a memorable afternoon with Howard a-f*king-mazing harmonica player Levy, who plied me with his latest CDs, for which I had no player.
I called Applecare; their shipping box was waiting for my return. As soon as I got home for a few days, I sent my Powerbook in. That was Monday. Today is Wednesday, and it's baaaack! Good as new. (Well, almost; 'least the CD drive works!)
I also owe a debt of thanks to my friend Sean McCue, another excellent musician, who introduced me to Carbon Copy Cloner, a painless backup system for the Mac, which let me run on my Mac Mini and my Firelite drive for the two days my Powerbook was visiting Memphis. (Note: Sean now recommends Deja Vu, another Mac backup system, which I will implement asap.)
I called Applecare; their shipping box was waiting for my return. As soon as I got home for a few days, I sent my Powerbook in. That was Monday. Today is Wednesday, and it's baaaack! Good as new. (Well, almost; 'least the CD drive works!)
I also owe a debt of thanks to my friend Sean McCue, another excellent musician, who introduced me to Carbon Copy Cloner, a painless backup system for the Mac, which let me run on my Mac Mini and my Firelite drive for the two days my Powerbook was visiting Memphis. (Note: Sean now recommends Deja Vu, another Mac backup system, which I will implement asap.)
Technorati Tags: AppleCare, HowardLevy, Macintosh, SeanMcCue
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