Monday, June 20, 2005
Callback
My June 20 column for VON Magazine (to appear about Aug 1) is a story of Callback, the technology/business practice that preceded VOIP in punching holes in the telco profit balloon.
In researching the column, I quickly ran across the name of Gene Retske, a good historian (and up-to-his-eyeballs participant) in the Callback movement. Gene kindly sent me a copy of his 1995 book, The International CallBack Book, An Insider’s View, available here, very informative!
There is no doubt, without Callback, the introduction of VOIP would have been harder. Callback paved the way by showing incumbent telcos that they had to live with uninvited competitors . . .
In researching the column, I quickly ran across the name of Gene Retske, a good historian (and up-to-his-eyeballs participant) in the Callback movement. Gene kindly sent me a copy of his 1995 book, The International CallBack Book, An Insider’s View, available here, very informative!
There is no doubt, without Callback, the introduction of VOIP would have been harder. Callback paved the way by showing incumbent telcos that they had to live with uninvited competitors . . .
Technorati Tags: DisruptiveTechnology, VOIP
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