Saturday, February 28, 2009
The story on why Saturday's F2C price increase is delayed until Tuesday
Yesterday was a Friday to remember. About 11 AM the phone rang. "I'm trying to register for F2C: Freedom to Connect, but your system keeps rejecting my credit card," said the caller. In the middle of this one, I got a call-waiting beep; same problem. Several incoming calls later, I was holding a few thousand dollars worth of orders on little scraps of paper.
I got on the phone to CardService International, then to Linkpoint Central, bouncing from help desk to help desk, from Bangalore to Birmingham, and it was Not. My [i.e., their]. Problem. Finally, in frustration, I called the small ISP that hosts my server. Sorry, the receptionist said, [Name-Withheld] is on the other phone trying to solve a DNS problem with our secure server. Aha!
The problem got fixed about 4:00. [Name-Withheld] called me, sounding drained and relieved. I offered to flip a coin for who had the worst Friday. He acknowledged my ham-handed attempt at levity without himself laughing. He kindly, patiently stayed on the line while I verified that things were, indeed, back in working order.
So, here's the bottom line: if you tried to register for F2C: Freedom to Connect on Friday and hit this snag, try again now. If you didn't try, but still want to come, you too have three more days to register at the old price. Baring any more crises, on Tuesday, 3/3, the price goes up a hundred bucks to $595. And it'll be $795 at the door, and a few days before. The exhortation, "Register Now," has never been so true.
I got on the phone to CardService International, then to Linkpoint Central, bouncing from help desk to help desk, from Bangalore to Birmingham, and it was Not. My [i.e., their]. Problem. Finally, in frustration, I called the small ISP that hosts my server. Sorry, the receptionist said, [Name-Withheld] is on the other phone trying to solve a DNS problem with our secure server. Aha!
The problem got fixed about 4:00. [Name-Withheld] called me, sounding drained and relieved. I offered to flip a coin for who had the worst Friday. He acknowledged my ham-handed attempt at levity without himself laughing. He kindly, patiently stayed on the line while I verified that things were, indeed, back in working order.
So, here's the bottom line: if you tried to register for F2C: Freedom to Connect on Friday and hit this snag, try again now. If you didn't try, but still want to come, you too have three more days to register at the old price. Baring any more crises, on Tuesday, 3/3, the price goes up a hundred bucks to $595. And it'll be $795 at the door, and a few days before. The exhortation, "Register Now," has never been so true.
Technorati Tags: Conferences, F2C, F2C2009
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