Saturday, April 14, 2007

 

FIOS gets s . . . l . . . o . . . w w w . . .

Wow, FIOS sure tested fast when I first got it. Now my download speed has fallen from 14 mbit/s in February to 2.2 mbit/s five minutes ago. My upload speed was 4.4 mbit/s in February but it is only 0.8 mbit/s today. Plus there seems to be a problem with DNS lookups -- I can spend a minute or two looking at on-line ad urls when I hit a site with advertising. I thought the problem might be "in my imagination" until my wife began complaining how slow it was, and I redid the speed tests.

I was in a hotel last week (Comfort Inn, no less) and the connection there seemed MUCH faster than this American version of Fiber to the Home.

I'm paying for 15 mbit down and 5 mbit up. Modulo Verizon's fine print. But hopefully they have a sense of shame, or at least a desire to keep up appearances in the blogosphere.

I've called in the problem. They promise a resolution by 2:00 PM on Monday. (Even after I told the attendant I'd be on an airplane Monday morning . . . ) Stay tuned to this breaking story.

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Comments:
Dave,

I tend to lurk on your blog. I do this because I simply do not have the time to put in to this issue as I would like/need to. However, I ran across a recent article by Cringely that you might want to read. In particular, he notes:

'Well it turns out that I may have, in this case, actually understated the problem. Readers claim that some -- who knows, maybe ALL -- big broadband ISPs are ALREADY running tiered services.

"I used to work at Time-Warner Cable's Road Runner High Speed HQ," wrote one reader, "and as of 2005, TWC marked all VoIP packets with the TOS bit turned to 1. TWC has 5 levels of priority, VoIP having the highest, router tables second, commercial services 3rd, Road Runner consumer 4th and everything else is classified as 'best effort'." '

Here is the link: http://www.pbs.org/cringely/pulpit/2007/pulpit_20070412_001931.html

I hope you find it helpful if not downright infuriating. In my opinion, the only way around this issue is to setup a 3rd major ISP that is run as a cooperative that accepts donations from all of the players that have the most to loose: Google, Apple, eBay, local govt, users ... But what do I know.

THX!

-Bruce
bschm@schmoetzer.com
iwmn.schmoetzer.com
 
I never use what Cringely says as a primary source, even when I like the viewpoint. Whenever Cringely makes a claim, I look for independent evidence before citing it -- he is known for making, ahem, inflated claims. Check out Cringely on Wikipedia, for example, or Google him.

David I
 
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